Your data, protected.
We explain what the site collects, why it is used, and the choices available to you.
Last reviewed:
Information we collect
We collect the details you provide when ordering or contacting us — your name, email address, delivery address, contact number, order details, and the information you include in a support request. Account holders also provide authentication and profile information.
How we use it
- Confirming, processing, and delivering your order
- Responding to enquiries and providing support
- Sharing relevant product updates, where you've agreed to receive them
- Protecting accounts, preventing abuse, and maintaining site reliability
Analytics and browser storage
We use Google Analytics to understand aggregate site usage, such as pages visited, device information, and approximate location. Google Analytics may set cookies or receive similar online identifiers. You can limit this through your browser settings or Google's available opt-out controls.
Anonymous protocol feedback
You do not need to sign in to vote on whether a crop protocol was helpful. The site stores a random browser identifier in an HTTP-only cookie namedagrigopro_protocol_voterfor up to one year so one browser can update or remove its vote. The vote is not connected to a name, email address, or user account.
Secure support links
Support-ticket links contain a private token that lets you view replies without an account. Keep that link confidential. Support pages are excluded from search-engine indexing, but anyone with the link may be able to open the ticket.
Sharing and service providers
We do not sell or rent personal information. We share only what is reasonably needed with providers that support delivery, payments, communications, hosting, analytics, security, and legal compliance, subject to their applicable terms and safeguards.
Data security
We take reasonable measures to safeguard your information against unauthorized access, loss, or misuse. We retain information only as long as reasonably needed for the purposes above, legal obligations, dispute resolution, and security.
Your choices
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
Questions about this policy? Contact us.